Frequently Asked Questions

Yes, we are the licensed distributor of Lorenzetti water heating products in Kenya.

We are headquartered in Nairobi, Kenya, with distribution networks across the East African region.

Braztools includes machetes, slashers, knapsack sprayers, hose pipes, adaptors, sprinklers, and other garden care tools.

Currently, Brazchem offers White Spirit and Standard Thinner in 1LTR and 5LTR packaging.

At the moment, we do not support online purchases. Please contact us or visit our authorized dealers.

Yes, most of our products come with a manufacturer's warranty. Specific terms vary by item.

Our products are available in hardware stores, retail chains, and select distributors across Kenya and East Africa.

Yes, we provide after-sales support to ensure customer satisfaction and product performance.

Please fill out the contact form on our website or call us directly to discuss distribution opportunities.

Yes, we focus on offering sustainable and energy-efficient products for environmentally conscious consumers.

Yes, you can request a digital or printed catalogue by contacting our sales team.

Yes, we can arrange product demonstrations or training sessions upon request.

We accept bank transfers and mobile money payments. Terms vary based on order volume and agreements.

You can contact our support team via the website, phone, or email for technical help.